FAQ

We look forward to hosting participants who are 18 years or older. Please email us at aloha@laiaretreats.com for special circumstances - like a teenager traveling with a parent or guardian.

We accept people from all walks of life. If you have any questions regarding if this retreat is right for you, reach out to us at  aloha@laiaretreats.com.

This is a tough question to answer even though Staacy, your retreat host also has celiac disease. While all of our meals are gluten free, in most circumstances, there are no dedicated gluten free kitchens. The chefs will be informed of all of the food allergies, specific diets, and food intolerances. We will go to all lengths to ensure you are catered to in the healthiest way for you yet some things will be out of our control. You are required to submit this information on your pre-arrival form. 

Laia's world renowned Ayurvedic chef prepares food for everyone from vegans to pescatarians and everyone in between. 

Airfare is not included. Transportation to Laia's HQ in Hawaii and back to the Honolulu airport is included. We do offer concierge services to help you make all your flight arrangements if needed. Please ensure you there is retreat availability during your preferred retreat dates before booking your flights.

To enter and exit a foreign country, you must bring a valid passport with at least 6 months remaining before the expiration date. Please double-check with us at aloha@laiaretreats.com or your embassy to determine if a visa is required from your country of residence before booking a Laia Retreat. In some countries, like America, an airline will require you to show proof of a return flight within 90 days of your departure date during the departure flight check-in process. 

If you surf and you have a favorite  board, please don’t hesitate to bring it. We prefer surfing on our favorite boards as it takes one step out of the learning curve. We also prefer to have our own snorkeling equipment because they’ve been fitted to us properly. Yoga mats are provided, however, we can not confirm the cleanliness of the mats. If you will be traveling with a surfboard, wrap your yoga mat around your board as an extra protective barrier before you load it into your board bag. Please let us know what equipment you will be traveling with so that we can make arrangements for storage if necessary. 

Absolutely! The yoga we will be guiding you through is accessible to anyone. We do advise that you are in a reasonable state of health and fitness. If you have questions about this, please reach out to us at aloha@laiaretreats.com

Please complete this short form and book your call with Staacy. We recommend you pay a deposit on that call to book your spot before your desired room is booked by someone else. After Laia has received payment for your booking, you will receive a Welcome Email from aloha@laiaretreats.com with helpful information for your retreat. This includes an activity request form, tips on what to pack, extra activities to explore and much more.

Private and shared room availability are on a first-come, first-serve basis. Please book your reservations early to receive your preferred accommodation. We reserve the right to refuse bookings at our discretion.

You must submit to Laia proof of purchased travel insurance for the dates of the total duration of your retreat before your retreat's arrival date.

Cancel 61 days or more prior to the retreat start date: you can either apply a 100% credit  towards another retreat date or cancel in full and be charged a cancellation fee of $1000.

Cancel 60 – 0 days prior to the retreat start date: you will be charged a 100% cancellation fee. 

No Exceptions to Cancellation Policy: There are no exceptions to our cancellation policy, including but not limited to COVID-19, weather, personal emergencies, flight cancellations, or delays. We highly recommend purchasing Travel Protection Insurance.

There is no refund for arriving late or leaving a Laia Retreat early.

Disclaimer: At Laia, we value our commitment to your chosen Laia Retreat. To ensure a seamless process, we kindly request all participants fulfill payment and submit all required documentation to aloha@laiaretreats.com. Please be advised that Laia reserves the right to cancel your reservation without refund if all of these are not met. We appreciate your understanding and cooperation in creating enriching and hassle-free retreats.

ACTIVITY WAIVER

All the activities offered with your Laia Retreat carries with them a degree of risk both to people and equipment, even though enjoyed under proper supervision by qualified instructors. The activities require those taking part to have a reasonable standard of health and fitness. All participants must inform Laia of any medical conditions, illnesses or allergies they may have and any prescribed medication they might be taking prior booking. No one shall participate in any activity if they are suffering from a heart condition or are pregnant without a written release from your caring physician on company letterhead. No retreat participant shall in any circumstance take part in an activity while under the influence of alcohol, drugs or medication, which may adversely affect their physical abilities.

Liability Release Form After reserving your space in the retreat, you will receive a Liability Release Form for you to complete, sign, and return no later than two weeks before the start date of your retreat. If we do not receive your fully executed form, we reserve the right to cancel your reservation without refund. 

There will be NO exceptions to this policy.